the elevator area felt dated , which was a bit of a letdown. but the location is great, not too far from local attractions. the staff helped book tours easily and room was very clean. breakfast had a nice variety too.

I had an enjoyable stay during my business trip, especially because the staff were incredibly helpful and responsive. The rooftop grill and bar provided a cozy atmosphere for unwinding in the evenings, and I absolutely loved the diverse options available at breakfast each morning. It was also super convenient to explore local shops nearby, which made my downtime even more enjoyable.

I loved lounging by the rooftop pool and enjoying the scenic views. The spacious room with the plush bed was a treat too!

The rooftop grill and bar offered a cozy atmosphere, perfect for a casual meal.

The elevator area felt outdated and uninviting, which detracted from the overall impression of the hotel.

I had a great time enjoying the rooftop grill and bar, which was perfect for a casual meal. I also appreciated the ease of exploring local shops nearby. The staff were helpful in arranging a memorable tour for me. Breakfast offered a wide variety of options that I looked forward to each morning. The whole experience felt like a little touch of Americana, which I love during my travels.

The elevator area could use some updates.

Spacious room, enjoyed the steam room. Slow check-in process.

comfortable stay with room for improvement

I had a lovely experience with the rooftop pool, offering beautiful views and a serene atmosphere. The staff were always helpful, arranging local tours with ease. Breakfast featured an impressive variety, making each morning enjoyable. The room décor was pleasing and the cleanliness was impeccable.

the sound insulation in the rooms could be better.

the facilities at hilton were top-notch! the rooftop pool is such a gem. it's perfectly located, making it super easy to explore nearby shops. my concierge, ben, helped me arrange a tour to mt kinabalu, which made my trip memorable. the breakfast was delicious too!

would recommend.

I had an amazing stay! The rooftop pool was a serene escape with stunning views, and the breakfast spread was one of the best I’ve experienced. The gym facilities were top-notch for keeping fit during my trip.

The rooftop pool is a fantastic feature, especially with its shallow area for young kids, making it enjoyable for families. Ben, the concierge, was instrumental in arranging transportation to local attractions, ensuring a smooth experience. However, the elevator area felt dated and could use updates, and the lobby could be more welcoming. Despite these minor setbacks, the hotel offers a comfortable stay with nicely appointed rooms and friendly service.

wonderful family time at hilton kota kinabalu with warm service and eco-friendly toiletries

Exceptional stay with friendly staff!

My kids wished for more rubbish bins in the room.

Family-friendly with great amenities!

The experience here was awesome! Loved the rooftop pool with stunning views! The breakfast spread was huge, especially enjoyed their pastries. The staff were super friendly. special shoutout to Christy for making our check-in so smooth! Just wish the elevators were a bit nicer—felt kinda dated.